General Infomations

When you are applying for Visa and consular services please take note to these important points:

  • Your application can be processed once we have received all required documents. Incomplete documents can cause time delay.
  • The required documents can be sent by registered post (German: Einschreiben) or personally submitted to the Consulate General. We are not responsible for any loss or damage of documents happen during the transport.
  • After receiving the complete application, the processing time will normally take 5 (five) workdays.
  • Asylum seekers, People without citizenship and citizens of the following states have to apply a Visa approval letter in the Immigration Department in Indonesia. Please click here for detailed information.



At the counter:
Monday – Thursday: 09.30 – 12.30
Friday: 09.30 – 12.00

Telephone service:
Monday – Friday: 14.30 – 16.30

  • Passport matters: +49-69-247098-11
  • Visa matters: +49-69-247098-12
  • Consular authentications, certificates and legalization: +49-69-247098-25/-13

We are closed on indonesian and german public holidays.